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connecting Mac using bluetooth

Jim Dec 26, 2012 04:29PM CST

after going through all the steps and with the soundfreaq flashing the "find new device" screen on my Mac says found Sound kick and lists it as a headset. It then will not pair.

Up 4 rated Down
Deborah Dec 27, 2012 09:48AM CST
Had the same problem...finally figured it out. You have to put in the pass code (1234) then it will pair up.
Up 1 rated Down
Mary Dec 27, 2012 11:19AM CST
Same problem, but can't find where to enter the 1234 passcode.
Up -5 rated Down
Lisa Dec 28, 2012 03:44AM CST SOUNDFREAQ Customer Service Ninja
Please know all Bluetooth audio devices on the Mac is set to headphones profile.

Mac OS only offers those two Bluetooth profiles when connecting to an audio device. Here is more information about the difference between Headset and Headphones: Prior to Leopard, the only Bluetooth audio profile supported was headset, limiting output to low data-rate mono sound. Leopard creates two audio devices after pairing, one of which is labeled "headset" and uses the headset profile, the other is labeled "headphones" and uses full A2DP Stereo.

Here is a possible solution to fix Bluetooth pairing on Macs that will not connect:

- Open Bluetooth from System Preferences.
- When attempting to pair with you Soundfreaq, select Passcode Options on the Bluetooth Setup Assistant dialog. Select "Use a Specific Passcode" and fill in the default code, 1234.

Here are some screen captures of the process for another Bluetooth device:

If the Mac will still not pair, please make sure your OS is updated to the latest version (latest stable release).

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