Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

remote

Deborah Connelly Sep 17, 2013 09:48AM CDT

love my platform 2. I know about the app, but do you have a regular remote control device for this product. I see u have remotes, but I don't see it for the Plat2. thanks.

Up 1 rated Down
Lisa Sep 18, 2013 03:16AM CDT SOUNDFREAQ Customer Service Ninja
Deborah, thank you for being a Soundfreaq customer, and unfortunately as you may already have suspected, we do not have a handheld remote for the Sound Platform 2. We suggest using the music app from which you are streaming music, or as you mentioned, the remote app. As for powering on and off the unit, that will have to be done by hand via the buttons on the speaker. Or you can switch on the Power Savings Mode, and the speaker will automatically turn off after thirty minutes of inactivity.

I apologize I could not be of more help, and please let us know if you have any other questions.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@soundfreaq.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete