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Shipping and using in Brazil

Dave Jan 16, 2016 12:43PM CST

Hi, Can I order as a gift, the SoundFreaq bluetooth music box and have it shipped to Brazil? Or is there a store in Brazil I can order from? Will there be any issues with powering/recharging in Brazil?

Thanks,

Dave

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Lisa Jan 18, 2016 02:58PM CST SOUNDFREAQ Customer Service Ninja
Dave, thank you for your interest in Soundfreaq, and unfortunately, we are not sold in South America, nor do we ship internationally from our online store.

We recommend purchasing our speakers through Amazon (although we do apologize not all the models are sold on Amazon) and choosing Global Ship. http://www.amazon.com/Soundfreaq/b/ref=bl_dp_s_web_5313990011?ie=UTF8&node=5313990011&field-lbr_brands_browse-bin=Soundfreaq

Please also be aware that while the power supply is designed for international use (100-240V 50/60Hz), it will come with a US two-prong plug if the speakers are purchased from the US.

Finally, a word of caution for all international users. While we do offer an one year warranty, where we cover all costs for a replacement speaker, we are unable to do so for customers outside the US. We will still do our best to get you up and running, but there will be shipping costs incurred by the customer back to our warehouses (located in US, Europe, and Asia).

I apologize we could not be of more help. Please let us know if you have any other questions.

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