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Nowhere to buy a new AC adaptor....

Taylor Nov 27, 2015 01:09PM CST

There is nowhere to buy a new AC Adaptor to your products on your website or any other website. Mine broke and every other AC cord out there has a few different specs so it won't work with my SoundPlatform 2.

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Lisa Nov 29, 2015 05:18PM CST SOUNDFREAQ Customer Service Ninja
Taylor, thank you for being a Soundfreaq customer, and I apologize for the missing Shop page as we update our online website. We do have an accessories store page which sells power adapters for $15, and I will send the link once it's up.

We have also emailed you an invoice for the adapter if you'd like to purchase it right now, but please know you are not obligated to purchase it.

If you have any other questions or feedback in the meantime, please do let us know. Again, I apologize for the inconvenience, and thank you for your patience.
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JENNY SHUTTLEWORTH Apr 14, 2016 12:28AM CDT
i need a ac charger adapter sfq-ii please tell me where to get one ordered a model t-uv-9-3 and it would not work
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Lisa Apr 14, 2016 12:29AM CDT SOUNDFREAQ Customer Service Ninja
Jenny, thank you for being a Soundfreaq customer, and are you looking for the power adapter for the SFQ-02?

Please know all replacement parts can be purchased from our online store: http://www.soundfreaq.com/collections/all#accessories

If you are located outside the US, please just let us know by sending us an email at support@soundfreaq.com

Hope that helps! Any other questions, please let us know.

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