We offer Standard (FedEx Ground) or Expedited (2-Day). We ship USPS for most accessories.
Orders received after 1PM ET will ship the following business day. Expedited 2-Day orders that ship on Thursday will arrive the following Monday.
At Soundfreaq, we want all of our customers to have a happy shopping experience and a happy listening experience once they’ve received their Soundfreaq speaker. If, for any reason, you are not 100% satisfied with your purchase, you may return it in its original condition within 30 days for a full refund - and we will even take care of the return shipping cost.
To return an item, please email firstname.lastname@example.org to receive a RMA (Return Merchandise Authorization) number and a prepaid shipping label.
Items purchased directly from our retail partners, ie. Target, Amazon, must be returned through the retailer.
* U.S. customers only.