Technical Support

  • Replacable Batteries and Responsible Design (kick 2)

    Your spot unit had the wonderful user replacable battery. Even the big consumable companies have gone the serv...

    1 Customer Service Ninja Answer 0 Community Answers Jul 15, 2015 04:26PM CDT
  • Soundfreaq Sound Steo Speakers

    Whenever I try to use the bluetooth feature (which is the ONLY reason I got these speakers), the music skips t...

    1 Customer Service Ninja Answer 0 Community Answers Jul 12, 2015 03:34PM CDT
  • Soundfreaq Sound Kick SFQ-04 will not pair

    My 2 1/2 year old unit will not pair with anything. When the pairing button is pressed, the pairing button bl...

    2 Customer Service Ninja Answers 1 Community Answer Jul 09, 2015 06:07PM CDT
  • Soundfreaq sound kick shuts off during play even with full battery cha...

    Why does unit shut down during 20 minutes of play even with full battery?

    1 Customer Service Ninja Answer 0 Community Answers Jul 07, 2015 10:54PM CDT
  • Soundspot not working

    I bought a soundspot from Target in Spring of 2014. After about a year of only intermittent use, the soundspot...

    1 Customer Service Ninja Answer 0 Community Answers Jul 06, 2015 06:38PM CDT
  • my sound freaq charger light is yellow.

    The charger light is just stuck on yellow and my sound freaq will not turn on. What do i do?

    1 Customer Service Ninja Answer 0 Community Answers Jul 05, 2015 09:47AM CDT
  • Soundfreaq in Canada?

    Hi, Do you sell in Canada and if so, who sells/distributes your product in Canada? If not, when will Soun...

    2 Customer Service Ninja Answers 1 Community Answer Jun 30, 2015 02:23PM CDT
  • radio presets sound platform 2

    How do you set the radio presets with the Sound Platform 2?

    2 Customer Service Ninja Answers 1 Community Answer Jun 20, 2015 11:52AM CDT
  • Alarm bell sound

    What does the alarm bell sound like? Is it soft? Is it jarring? I have been looking for reviews and cannot ...

    1 Customer Service Ninja Answer 0 Community Answers Jun 13, 2015 12:37PM CDT
  • brand new SoundKick is cutting in and out...

    Okay, just out of the box, the SoundKick is causing my computer playing iTunes to cut in and out...both do it....

    2 Customer Service Ninja Answers 1 Community Answer Jun 12, 2015 07:02PM CDT
support@soundfreaq.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete