Technical Support

  • Sound Platform SFQ-01 bluetooth connects even when in standby mode

    Bluetooth connects good, just a little to good. After the power is turned off and when I get within bluetooth ...

    1 Customer Service Ninja Answer 0 Community Answers Aug 04, 2015 01:34PM CDT
  • all of a sudden difficulty with skipping

    I started having connection issues about a week ago connecting my laptop to my Soundkick. It is skipping all...

    1 Customer Service Ninja Answer 0 Community Answers Aug 04, 2015 01:00PM CDT
  • Sound Kick Blue Tooth and iPhone 5

    I was under the impression that I didn't have to pair my device every time I wanted to use it. I have to ...

    1 Customer Service Ninja Answer 0 Community Answers Aug 03, 2015 10:31AM CDT
  • Battery

    Hello, It's been very difficult to locate information on the battery for the SFQ-06 Sound Platform 2 | Ba...

    1 Customer Service Ninja Answer 0 Community Answers Jul 23, 2015 06:54PM CDT
  • Sound step SFQ-021RB

    Hi guys! I've used my sound step for a couple of years now, and it's served me perfectly through Chr...

    1 Customer Service Ninja Answer 0 Community Answers Jul 23, 2015 01:53PM CDT
  • Pitiful Bluetooth range

    I just received my Sound Kick directly from Stacksocial Order #2339328. After charging for 12 hours and pairin...

    1 Customer Service Ninja Answer 0 Community Answers Jul 19, 2015 01:46PM CDT
  • Sound rise

    Dose the sound rise have a remote you can purchase?

    1 Customer Service Ninja Answer 0 Community Answers Jul 18, 2015 10:01PM CDT
  • soundspot keeps turning off

    My soundspot keeps turning off whether it is plugged in or not. It will pair with a device blinking white/teal...

    1 Customer Service Ninja Answer 0 Community Answers Jul 18, 2015 04:17PM CDT
  • troubleshooting

    Hello my soundlick keeps turning off when it is playing, it'll just be playing fine for a minute or two b...

    1 Customer Service Ninja Answer 0 Community Answers Jul 18, 2015 12:59PM CDT
  • manual

    Where can I locate a manual so I can trouble shoot my Sound rise unit? The radio volume just takes off on its...

    1 Customer Service Ninja Answer 0 Community Answers Jul 18, 2015 07:56AM CDT
support@soundfreaq.com
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