Technical Support

  • bluetooth connectivity

    Hi I had brought the portable soundkick from target hardly 6 months ago and its not playing as its suppose...

    1 Customer Service Ninja Answer 0 Community Answers Oct 22, 2015 06:30PM CDT
  • Soundfreaq not working

    I woke up one morning and my Soundfreaq Sound Rise was not on. I've tried plugging it into outlets that I...

    1 Customer Service Ninja Answer 0 Community Answers Oct 12, 2015 01:28AM CDT
  • soundfreaq battery

    I bought my sound rise a few days ago and it just won't work without the power adaptor? am i doing someth...

    1 Customer Service Ninja Answer 0 Community Answers Oct 02, 2015 08:21PM CDT
  • SoundFreaq Soundrise Clock stopped working

    My SoundFreaq clock just stopped working this morning. I woke up to no alarm and there was no display. I che...

    2 Customer Service Ninja Answers 1 Community Answer Oct 01, 2015 11:57AM CDT
  • sound step recharge and bottom clearance

    Am I reading the safety information correctly that there should be approximately four inches of clearance betw...

    1 Customer Service Ninja Answer 0 Community Answers Sep 19, 2015 08:18PM CDT
  • Connecting sound kick sfq-04 to pc problem

    I'm trying to pair my device with my computer but when I follow the instruction manual the device doesn&#...

    1 Customer Service Ninja Answer 0 Community Answers Sep 17, 2015 08:40AM CDT
  • Soud kick dies after a minute

    My sound kick was working fine until yesterday... that after a minute playing it just stop if I press the on/o...

    2 Customer Service Ninja Answers 1 Community Answer Sep 15, 2015 11:01AM CDT
  • Turning Sound Rise Off and LED display Color

    I just got Sound Rise after months of trying to find an alarm clock that would meet my needs. I was a little ...

    4 Customer Service Ninja Answers 2 Community Answers Sep 14, 2015 09:08AM CDT
  • Bluetooth skipping, Win 10

    Just bought a brand new Sound Platform 2. Paired with Win 10 PC via Bluetooth. Sound skips every 5-10 seconds....

    2 Customer Service Ninja Answers 1 Community Answer Sep 07, 2015 11:19AM CDT
  • soundfreaq not charging to a 100%

    Why does a soundfreaq speaker doesn't charge you phone or Android device to a 100% It's usually st...

    1 Customer Service Ninja Answer 0 Community Answers Sep 07, 2015 10:25AM CDT
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