Technical Support

  • port charge bad sfq-07

    how much price for repair?

    1 Customer Service Ninja Answer 0 Community Answers Nov 27, 2015 11:44PM CST
  • Soundfreaq SFQ-04 volume goes down, but not up

    My Soundfreaq SFQ-04 volume (#121210056) only goes down, not up. Functionally, there is no sound coming out o...

    1 Customer Service Ninja Answer 0 Community Answers Nov 25, 2015 08:07AM CST
  • Playback buttons not responding

    On my Sound Spot sfq-07 the pause/play, and skip buttons no longer work. I have tried to disconnect and reconn...

    1 Customer Service Ninja Answer 0 Community Answers Nov 19, 2015 01:23PM CST
  • pairing

    When I try to pair my sound spot it shows on my windows 7 as a Bluetooth headset why

    1 Customer Service Ninja Answer 0 Community Answers Nov 18, 2015 12:29AM CST
  • Soundfreaq SFQ-04 buttons not working

    A few of the buttons on my Sounfreaq SFQ-04 Sound Kick bluetooth speaker aren't working. The light does ...

    1 Customer Service Ninja Answer 0 Community Answers Nov 15, 2015 02:24PM CST
  • Sound Spot

    I, too, have a Sound Spot that has starting turning itself off after a few minutes. It was purchased last fall...

    1 Customer Service Ninja Answer 0 Community Answers Nov 13, 2015 11:45AM CST
  • my speaker turns off automatically after 5, 10 minutes of play

    I bought my Soundfreaq Sound Step Bluetooth Speaker (SFQ-02L) 6 months ago, it was working grat until last wee...

    2 Customer Service Ninja Answers 1 Community Answer Nov 04, 2015 05:42PM CST
  • Sound Kick won't work if it's not plugged in

    I've had my Sound Kick 1 for close to a year. It worked fine up until about a week ago. Now it won't...

    1 Customer Service Ninja Answer 0 Community Answers Nov 02, 2015 09:08PM CST
  • Soundfreaq Sound Rise flat out stopped working

    I purchased my first Sound Rise about 2 months ago and it worked perfectly for about a week before abruptly dy...

    1 Customer Service Ninja Answer 0 Community Answers Nov 01, 2015 09:14PM CST
  • Increase Volume Broken

    My increase volume button is broken. The other buttons respond to touch but the increase volume does not respo...

    1 Customer Service Ninja Answer 0 Community Answers Oct 31, 2015 04:22PM CDT
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