Technical Support

  • sound step power

    MY sound step won't stay on. We moved it from the bar to outside to enjoy some music in the son but the p...

    1 Customer Service Ninja Answer 0 Community Answers Jun 09, 2013 10:55AM CDT
  • Bluetooth connectivity issues

    I have successfully paired my ipad to my Sound Kick but when I go to play music it shows that it is being play...

    1 Customer Service Ninja Answer 0 Community Answers Jun 08, 2013 06:38PM CDT
  • Bluetooth connection

    I have a Soundfreaq SFQ-021RB works great with my iphone 4 in docking mode but will not pair with it. Iphone ...

    1 Customer Service Ninja Answer 0 Community Answers Jun 05, 2013 03:00AM CDT
  • SFQ-04

    Hi, I love my speakers but recently they've started turning themselves off after 10 minutes or so. I ca...

    1 Customer Service Ninja Answer 0 Community Answers Jun 04, 2013 05:54PM CDT
  • Speakers fail to stay on even with power cord connected

    Hi, I was using my Soundfreaq speakers (Sfq-02) yesterday which have been excellent since purchase(Dec 2012)! ...

    1 Customer Service Ninja Answer 0 Community Answers Jun 03, 2013 08:38PM CDT
  • will not pair, message says "this accessory is not supported by i...

    why cant i pair? i've used device for over 2 years, now all of a sudden i can't pair my iphone and u...

    1 Customer Service Ninja Answer 0 Community Answers May 28, 2013 02:21PM CDT
  • consulta

    quisiera saber si podrian desarollar una app que contemple el integramiento con las nuevas formas de distribui...

    1 Customer Service Ninja Answer 0 Community Answers May 27, 2013 09:21AM CDT
  • Powering up the Sound Kick SFQ 04

    I have charged the battery for 12 hours after initial purchase and the charging light is green. However, even ...

    1 Customer Service Ninja Answer 0 Community Answers May 25, 2013 10:44AM CDT
  • Sound Kick X-Kick

    How do I close the back X-Kick? Don't see that in the instructions and I don't want to break it. ...

    1 Customer Service Ninja Answer 0 Community Answers May 22, 2013 01:44PM CDT
  • no source selection in the Soundfreaq app with the SFQ-06

    I have a SFQ-06 and downloaded the Soundfreaq app. When I run the app it does not allow me to choose the sour...

    1 Customer Service Ninja Answer 0 Community Answers May 22, 2013 06:12AM CDT
support@soundfreaq.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete