Technical Support

  • Won't Charge Phone

    I have been using my soundfreaq for a few months now and I really enjoy it. However, recently I've head ...

    1 Customer Service Ninja Answer 0 Community Answers Jan 08, 2015 08:48AM CST
  • Extend music alarm duration for Sound Rise

    I use the wake to FM music alarm on my Sound Rise and it plays my radio station for one hour then shuts off. I...

    1 Customer Service Ninja Answer 0 Community Answers Jan 07, 2015 06:02PM CST
  • Sound spot - how to turn on remotely?

    Can I turn the Sound Spot on with your remote app for the iPhone? If not, any ideas. I want to hide the sp...

    1 Customer Service Ninja Answer 0 Community Answers Jan 07, 2015 04:45PM CST
  • paring wireless headset

    How do i pair a lg wireless bluetooth headset so i can listen to the radio though the headset

    1 Customer Service Ninja Answer 0 Community Answers Jan 06, 2015 04:34PM CST
  • Extension will not open

    I just received my Soundfreaq and I cannot get the extension open. The bottom edge seems to have a very, very ...

    1 Customer Service Ninja Answer 0 Community Answers Jan 06, 2015 04:05PM CST
  • Model SQF-02RB BLUE TOOTH CANNOT BE FOUND

    My device was found once on my i-phone and always on my Samsung Galaxy Tab 2.0 Now it can't be located...

    1 Customer Service Ninja Answer 0 Community Answers Jan 06, 2015 01:45PM CST
  • soundfreaq model SFQ-07

    I am trying to get the music that I downloaded on my computer transferred on my soundfreaq. Thansk

    1 Customer Service Ninja Answer 0 Community Answers Jan 05, 2015 01:40PM CST
  • Return Policy

    What is your return policy?

    1 Customer Service Ninja Answer 0 Community Answers Jan 03, 2015 11:38AM CST
  • Soundkick wont stay on.

    My Soundkick turns off shortly after turning the unit on. Battery powered or while on the charger. the light...

    1 Customer Service Ninja Answer 0 Community Answers Jan 03, 2015 10:20AM CST
  • connecting SFQ-04 to my PC

    Why does windows 7 operation system doesn't find my device?

    1 Customer Service Ninja Answer 0 Community Answers Jan 02, 2015 10:53PM CST
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