Technical Support

  • Soundfreaq isn't turning on.

    My Soundfreaq sound platform audio docking station isn't turning on? It is a plug in. It was working fine...

    1 Customer Service Ninja Answer 0 Community Answers Mar 09, 2015 06:36PM CDT
  • Blinking

    My Soundfreaq wont stop blinking, every time I turn it on, plugged in or not it, it just started blinking abou...

    1 Customer Service Ninja Answer 0 Community Answers Mar 06, 2015 01:13PM CST
  • Not pairing to Galaxy S5 Anymore

    My Galaxy S5 suddenly stopped detecting my Soundfreaq. I have had the speaker since Christmas and have used th...

    1 Customer Service Ninja Answer 0 Community Answers Mar 04, 2015 11:02AM CST
  • Soundk Kck plays horrible noise after a while

    Hi. I have owned a Sound Kick for nearly 2 years and it had worked just fine until a couple of weeks ago. Late...

    2 Customer Service Ninja Answers 1 Community Answer Mar 02, 2015 10:55AM CST
  • Where can I buy a Soundfreaq2 battery?

    I need a battery for my Soundfreaq Platform 2 today for an event (I know, poor planning on my part), is there ...

    2 Customer Service Ninja Answers 1 Community Answer Mar 02, 2015 07:57AM CST
  • sound rise - how to plug in

    I just purchased a sound rise. The power adaptor ends in a black brick, but there are no prongs to plug into a...

    1 Customer Service Ninja Answer 0 Community Answers Mar 01, 2015 11:35AM CST
  • Note 4 and Soundfreaq

    My brand new Note 4 does not detect my Soundfreaq at all so it is not added to the list. Cannot connect! Yes I...

    1 Customer Service Ninja Answer 0 Community Answers Feb 28, 2015 12:38PM CST
  • Sound rise won't work

    I received a soundfreaq sound rise for Christmas. I was very satisfied with it. However it turned off one day ...

    1 Customer Service Ninja Answer 0 Community Answers Feb 27, 2015 08:13PM CST
  • Soundfreaq SFQ 04 soundkick xkick chamber wont open

    Hi, I have closed the chamber of the soundkick unit of the model number mentioned above and now I am not ab...

    1 Customer Service Ninja Answer 0 Community Answers Feb 26, 2015 09:06AM CST
  • Severe volume loss SFQ-07

    Hi, up to this point I have been completely surprised by how this little speaker performs. Though the box reg...

    1 Customer Service Ninja Answer 0 Community Answers Feb 24, 2015 01:42PM CST
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