Technical Support

  • Sound Freaq sfq-02 or 03 will not pair with 4th gen AppleTv

    Neither device will show up when I go to browse for bluetooth devices to add to the Apple Tv. However, they wi...

    2 Customer Service Ninja Answers 1 Community Answer Feb 22, 2016 02:13PM CST
  • SoundSpot paired and on but no sound

    I am 100% sure my soundspot soundfreaq device is paired with my computer. On my playback devices, it says it&...

    2 Customer Service Ninja Answers 1 Community Answer Feb 17, 2016 08:05PM CST
  • Platform 2 - SFQ-06 wont turn on

    I purchased a Platform 2 back in April 2014. Ive used it very frequently but since yesterday it will no longer...

    1 Customer Service Ninja Answer 0 Community Answers Feb 11, 2016 06:46PM CST
  • iPhone 6 not Pairing

    Just bought a SOUNDFREAQ and it won't pair w my iPhone6. I see this has been an ongoing issue. It's ...

    2 Customer Service Ninja Answers 1 Community Answer Feb 06, 2016 03:07PM CST
  • SFQ-04 Will Not Charge

    I've had my SoundKick for about eight months or so now, and love the thing. It's got great sound, wi...

    2 Customer Service Ninja Answers 1 Community Answer Feb 01, 2016 06:41PM CST
  • time unreadable

    can not tell the time because all the lines are backlit. everyone and am/fm bells ant alarm clock lights are a...

    1 Customer Service Ninja Answer 0 Community Answers Jan 22, 2016 11:41AM CST
  • Sound Kick SFQ-04 Doesn't Charge My Iphone

    I received this speaker for Christmas and love it BUT it doesn't charge my iphone when I connect the ipho...

    1 Customer Service Ninja Answer 0 Community Answers Jan 19, 2016 09:41PM CST
  • speaker not loud as it was

    why is my speaker not loud since i switch to a samsung galasy 6

    1 Customer Service Ninja Answer 0 Community Answers Jan 16, 2016 05:39PM CST
  • Shipping and using in Brazil

    Hi, Can I order as a gift, the SoundFreaq bluetooth music box and have it shipped to Brazil? Or is there a sto...

    1 Customer Service Ninja Answer 0 Community Answers Jan 16, 2016 12:43PM CST
  • Why has my SFQ-02 stopped connecting to my phone and iPod?

    I've had my SFQ-02 for 3 years and had no issues, this week it suddenly stopped connecting to my iPod, iP...

    1 Customer Service Ninja Answer 0 Community Answers Jan 16, 2016 01:41AM CST
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