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Replacement foldable cover for white sound kick

Mike D. Sep 29, 2014 07:11AM CDT

Hello- dog ate (yes, really) cover for my white sound kick. Cover is awesome and
really want a replacement. How can I buy one??
Many thanks and love your product.
Mike D.

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Lisa Sep 29, 2014 01:31PM CDT SOUNDFREAQ Customer Service Ninja
Mike, thank you for being a Soundfreaq customer, and we're sorry to hear that! Wow, that's a new one, we've heard of eaten remotes and chewed cords, but a whole case!

Please note the white case can be purchased here: www.soundfreaq.com/products#accessories

SFQ-04 Sound Kick | Case

Hope that helps! Any other questions, please let us know.
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Mike Sep 30, 2014 11:07PM CDT
Hi Lisa,
Not sure if you can check out your website but currently cannot order the accessories as their are no "add to cart" buttons available. Can I call in an order for the Kick cover?
Mike
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Lisa Sep 30, 2014 11:08PM CDT SOUNDFREAQ Customer Service Ninja
Mike, I just had a look, and everything looks to be up and running. Could you please send us a screen capture, and let us know which browser and what OS you are running on your computer?

Just to verify, is the "Add to Cart" button missing from every product on the page? Do you still see images for the speakers for sale on the top of the page?

Thanks again for working with us, and I apologize for the inconvenience.
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Lisa Sep 30, 2014 11:09PM CDT SOUNDFREAQ Customer Service Ninja
Please also verify that you are located in the US, as the page will display differently for IP address outside the US.

If you still cannot access the page, we can email you a personalized invoice so you won't have to purchase through the Online Store.

Thanks!

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