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Bluetooth stuck in sound kick

Tarun Jan 12, 2016 01:20AM CST

so my the thing that you pull out is stuck and it wont turn on what should i do

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Lisa Jan 13, 2016 05:04PM CST SOUNDFREAQ Customer Service Ninja
Tarun, thank you for being a Soundfreaq customer, and I'm sorry to hear the rear chamber is stuck. As you know, if you cannot pull it out, then the unit will not turn on.

Please email us at with your shipping address, how long you've owned the unit before the issue occurred, and the serial number located on the bottom of the speaker so we may replace the unit for you.

Thank you for your patience, and I apologize for the inconvenience. Any other questions, please let us know.

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