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pairing

diane benson Nov 18, 2015 12:29AM CST

When I try to pair my sound spot it shows on my windows 7 as a Bluetooth headset why

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Lisa Nov 18, 2015 08:17PM CST SOUNDFREAQ Customer Service Ninja
Diane, thank you for being a Soundfreaq customer, and are you still able to play music via Bluetooth on the Sound Spot? Windows (and sometimes Macs as well) detects the Sound Spot as a headphone, but the functionality is still the same. As long as Bluetooth status is "Connected", the profile/icon shown under Bluetooth > Devices on the PC does not affect the usability of the speaker.

Please do let us know if everything is up and running properly. Any other questions, please let us know.

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