Nov 13, 2015 01:50PM CST
SOUNDFREAQ Customer Service Ninja
Martha, thank you for being a Soundfreaq customer, and I'm sorry to hear your Sound Spot is turning off by itself. Please send us an email at email@example.com with your shipping address, the serial number located on the bottom of the speaker on a white barcode sticker, and the color of your speaker.
We will supply further instructions on the warranty replacement process.
Thank you for your patience, and I apologize for the inconvenience. Any other questions, please let us know.
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