Nov 13, 2015 01:50PM CST
SOUNDFREAQ Customer Service Ninja
Martha, thank you for being a Soundfreaq customer, and I'm sorry to hear your Sound Spot is turning off by itself. Please send us an email at firstname.lastname@example.org with your shipping address, the serial number located on the bottom of the speaker on a white barcode sticker, and the color of your speaker.
We will supply further instructions on the warranty replacement process.
Thank you for your patience, and I apologize for the inconvenience. Any other questions, please let us know.
Post Your Public Answer
Powered by Desk.com
Monday - Friday
8:00AM - 4:30PM CT
1 (800) 459-6369
We're real! Give us a call to speak with someone about Soundfreaq.