My soundspot keeps turning off whether it is plugged in or not. It will pair with a device blinking white/teal and green, and then just turn off after 5 seconds. Other people with the same problem say it's hardware. It's 18 months old what do I do?
Jul 19, 2015 11:48PM CDT
SOUNDFREAQ Customer Service Ninja
Jessica, thank you for being a Soundfreaq customer, and I'm sorry to hear the Spot is turning off by itself. Please send us a private inquiry with your shipping address, the serial number located on the bottom of the speaker, and the color of your Soundfreaq so we may get you up and running away.
Thank you for your patience, and I apologize for the inconvenience. Any questions, please let us know.
Post Your Public Answer
Powered by Desk.com
Monday - Friday
8:00AM - 4:30PM CT
1 (800) 459-6369
We're real! Give us a call to speak with someone about Soundfreaq.