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radio presets sound platform 2

Brianna Jun 20, 2015 11:52AM CDT

How do you set the radio presets with the Sound Platform 2?

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Lisa Jun 22, 2015 02:09PM CDT SOUNDFREAQ Customer Service Ninja
Brianna, thank you for being a Soundfreaq customer, and please refer to page 14 of the manual here (for the original Sound Platform, but the instructions are the same: http://userguides.soundfreaq.com/us/sfq-01_user-guide.pdf

Please let us know if that works for you, and if you have any other questions.

Thank you for your patience, and I apologize for the inconvenience.
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Sergio Ramirez Nov 29, 2015 04:57PM CST
I have a soundfreaq platform 2 and I follow the instruction to set the radio station but didn't work in my Soundfread divice.
can you advice before return to the store?
press play start flashing the prest number
press forward button to select new prest number.
press play again to save preset number ..but didn't work .
Thanks
Sergio
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Lisa Nov 29, 2015 05:01PM CST SOUNDFREAQ Customer Service Ninja
Sergio, thank you for being a Soundfreaq customer, and I'm sorry to hear you are experiencing issues with presetting the FM radio stations on the Sound Platform 2.

It sounds like you are going through the process correctly! The only thing to note is to make sure the display is set to frequency display instead of channel number before starting the preset process. If you own an iOS or Android device, you can also set presets through the Soundfreaq app.

Please let us know if you are still unable to set the stations on the Soundfreaq. Thank you for your patience, and I apologize for the inconvenience. Any questions, please let us know.

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