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Delivery in UK

Joce Jul 04, 2013 04:48PM CDT

Hi,

Do you deliver in UK? Or can I find the Sound Platform 2 in London?

Thanks,

Joce

Up -1 rated Down
Lisa Jul 05, 2013 02:51AM CDT SOUNDFREAQ Customer Service Ninja
Joce, thank you for your interest in Soundfreaq, and we do not deliver outside the US from our Online Store. For UK customers, the Sound Platform 2 will be available online at Amazon.uk

Please check back on Amazon as it should be listed very soon. http://www.amazon.co.uk/s?ie=UTF8&field-keywords=SoundFreaq&index=electronics-uk&search-type=ss

Hope that helps! Please let us know if you have any other questions.
Up -2 rated Down
joce Jul 06, 2013 10:10PM CDT
ow, and will Amazon UK has the deal for 2 as well?
Up -4 rated Down
Lisa Jul 06, 2013 10:11PM CDT SOUNDFREAQ Customer Service Ninja
Joce, unfortunately, the bundle deal is not available on Amazon UK. The deal is only available from our Online Store.

I do not have an exact date, but I was told very soon, as our distributor has received the shipment of Sound Platform 2's.

Please let me know if you have any other questions.
Up -5 rated Down
NGUYEN NGOC Chuc Jul 31, 2013 01:26AM CDT
Hi,

I live in France and I'm very interested in buying a Sound Platform 2 bundle, a battery and a cover.

As it's been nearly 3 weeks since your support claimed your distributor receive the shipment, could you tell me why any of those items are still not available on Amazon FR and when will they be ?
Up -2 rated Down
Lisa Jul 31, 2013 01:29AM CDT SOUNDFREAQ Customer Service Ninja
The Sound Platform 2 is currently available online at Amazon, through a third party retailer at a premium price: http://www.amazon.co.uk/SOUNDFREAQ-SFQ-06I-Platform-Bluetooth-Speaker/dp/B00BAQKWIS/ref=sr_1_3?s=electronics&ie=UTF8&qid=1375251980&sr=1-3&keywords=SoundFreaq

As for the battery bundle, we do plan on selling it on Amazon directly very soon. I have recorded your information and will contact you as soon as it is available. However, as for the cover, just to verify, are you referring to a case for the SP2? We currently are not selling any cases for the SP2.

I apologize for the inconvenience, and thank you for your patience.
Up -1 rated Down
NGUYEN NGOC Chuc Aug 07, 2013 01:41AM CDT
Thanks for telling me about the very interesting offer from the seller at Amazon UK, and indeed I was referring to a case for the SP2.

I'm confused about the battery bundle you're talking about: it sounds like it's made of one SP2 and one battery, whereas I thought that batteries were sold separately by unit, and the only existing bundles were the ones with two SP2 ? And is there an ETA to make the double SP2 bundle available in at Amazon FR ?

BTW I saw a white version of SP2 at http://www.soundfreaq.co/soundplatform2, which I prefer over the black one, so I wonder why I couldn't find it in any of your retailers, even the ones in US ?
Up -2 rated Down
Lisa Aug 07, 2013 01:45AM CDT SOUNDFREAQ Customer Service Ninja
I apologize for the confusion, I should have said bundle, speaker with battery bundle: http://soundfreaq.com/store/sound-platform-2-with-battery

I do not have an estimated time for availability in the UK other than "soon", but I have forwarded your information to our rep in the UK who will contact you as soon as it is available on Amazon.

As for the Sound Platform 2 in other colorways, we do plan on offering it in white but it is not yet available. I have logged your information and will let you know as soon as they are available. (However, based on our current release trend, it is possible that the special edition models will not be sold in Europe.)

Please let me know if you have any further questions.
Up 2 rated Down
NGUYEN NGOC Chuc Aug 08, 2013 04:22AM CDT
Will the standalone battery be available for purchase in Europe, as well as the bundle with two SP2 ?

Could those items and the SP2+battery bundle be sold at premium price in Europe, for instance by the 3rd party reseller Emax at Amazon UK that you pointed out to me?

I'm asking these questions because I wonder what would be the potentially less expensive between buying now the standalone SP2 at premium price and get the battery later, or wait for the SP2+battery bundle.
Up 2 rated Down
Lisa Aug 08, 2013 04:24AM CDT SOUNDFREAQ Customer Service Ninja
I certainly understand your concern with pricing and getting the most for your money, and we're happy to help. The battery will not be sold individually on Amazon UK. I was told the battery bundle would be sold at a more affordable price directly from Soundfreaq, so I do suggest that you wait. Hope that helps! Let me know if you have more questions.

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