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Battery backup of SoundRise

Sanoop Jul 02, 2013 03:03AM CDT

Hi,

I recently purchased SoundRise. In case of power failure the clock is not working properly and shows some time. When I checked in the community forum it mentioned that there is battery backup for SoundRise; the link to thread below:
https://soundfreaq.desk.com/customer/portal/questions/715153-sound-rise-alarm-backup-

I have not removed any item from the unit. Please help me why the unit is not maintaining the clock settings even if plugged out.

Up -4 rated Down
Lisa Jul 03, 2013 04:32AM CDT SOUNDFREAQ Customer Service Ninja
Sanoop, thank you for being a Soundfreaq customer, and please note the capacitive backup that lasts only lasts for a few minutes, which means it will protect against short power outages. If you unplug for a longer than a couple of minutes, the time and settings will not be saved. Hope that helps! Please let me know if you have further questions.

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